Office Reading for global competiveness is essential for Administrative Professionals to gain "The Edge."
Great resources for new and used books are Amazon, Bookmooch, or PaperbackSwap (trades all types of books not just paperbacks). And don't forget about your local library!
Publication Date: March 1, 2012
Who Took My Pen...Again? Secrets from Dynamic Executive Assistants
Book Description
Finally! A book for executive assistants written by executive assistants! Overflowing with secrets, tips, and tools of the profession, this book is a ready resource created by those who walk the walk and talk the talk of the complex administrative professional role. They really get it. Inspired by the Office Dynamics 18th Annual Conference for Administrative Excellence, themed The Path Forward: Adding Value Every Day, the authors drew on the attendees' knowledge as well as their own years of experience to develop the content for this book. Who Took My Pen ... Again? offers practical, creative strategies for achieving success and building leadership attributes, compiled from the diverse experiences of high-achieving administrative professionals in a wide variety of businesses and industries. Are you ready to rise to the top of your game and become your very best, gaining new insights and reaching the highest heights? Whether you've been in the field for twenty minutes or twenty years, this book is a must resource you will refer to again and again!
Product Description
DO YOU HAVE THE OPPORTUNITY TO DO WHAT YOU DO BEST EVERY DAY? Chances are, you don't. All too often, our natural talents go untapped. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths. To help people uncover their talents, Gallup introduced the first version of its online assessment, StrengthsFinder, in the 2001 management book Now, Discover Your Strengths. The book spent more than five years on the bestseller lists and ignited a global conversation, while StrengthsFinder helped millions to discover their top five talents. In its latest national bestseller, StrengthsFinder 2.0, Gallup unveils the new and improved version of its popular assessment, language of 34 themes, and much more (see below for details). While you can read this book in one sitting, you'll use it as a reference for decades. Loaded with hundreds of strategies for applying your strengths, this new book and accompanying website will change the way you look at yourself -- and the world around you -- forever.
AVAILABLE EXCLUSIVELY IN THE NEW & UPGRADED EDITION OF STRENGTHSFINDER 2.0 (using the unique access code included with each book):
* A new and upgraded edition of the StrengthsFinder assessment
* A personalized Strengths Discovery and Action-Planning Guide for applying your strengths in the next week, month, and year
* A more customized version of your top five theme report
* 50 Ideas for Action (10 strategies for building on each of your top five themes)
* The more user-friendly StrengthsFinder 2.0 companion website
The New Executive Assistant
Product Description
Today's executive assistant has become a crucial member of every organization's support staff--a key business ally with diverse responsibilities, from overseeing employees to making strategic decisions. Here is the first step-by-step guide specifically designed to help you thrive in this fast-paced profession. Developed by nationally-known business consultatnt and author Melba Duncan, this leading-edge resource provides all the up-to-date information you need to manage information technologes, deal effectively with abrupt organizational changes and office politics, handle stress, resolve conflicts, motivate workers and forge a team mentality, master public relations and the media, capitalize on opportunities emerging from corporate restructuring, and more.
From the Back Cover
It's no longer just making coffee and scheduling appointments. The New Executive Assistant contributes to strategic decision making, alerts top management to competitors' efforts, and helps implement new technology. Tapping into her unique experience as both a former top executive assistant and as the current head of a search and consulting firm specializing in this market, Melba Duncan shows the 19 million people who currently hold administrative support positions how to find and succeed in a lucrative job at the top as a valued executive assistant. This proactive guide shares the proven tactics jobseekers need to develop and market the key skills today's employers are looking for. The author includes expert advice on writing resumes and cover letters that get good jobs, managing the interview process, networking for success, and much more.
Product Description
This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic communications and information technology.
• Produced under the sponsorship and direct supervision of IAAP, International Association of Administrative Professionals
• Provides up-to-date information on the electronic office, simplifying complex tasks and procedures
• Indispensable for office personnel at every level; self-employed workers; consultants; and entrepreneurs
Product Description
The rules that can make or break your career. For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette. Includes:
- "Blunder Busters"-proven strategies to help you tackle anything from office dating to business lunches
- "Sir, your fly is unzipped!"-the art of verbal diplomacy
- Contemporary guidelines for goof-proof e-mail
- The top ten career killers and how to beat them
- Global gaffes: easy ways to avoid overseas embarrassment
- Grace under fire-surviving dining disasters, party faux-pas and everything in-between
Product Description
A fresh and contemporary look at how to use good manners for career success Studies have shown that technical skills and knowledge account for a mere fifteen percent of the reason you get a job, keep a job and advance on the job. The other eighty-five percent is based on people skills-skills that aren't taught in school or at work, leaving many without the polish needed to succeed in today's competitive marketplace. Jacqueline Whitmore, founder and director of The Protocol School of Palm Beach, can help. She has coached thousands in the art of treating colleagues and customers with courtesy and respect to increase visibility, credibility, and profitability.
Product Description
From the author of The Little Mac Book and The Mac Is Not a Typewriter, here at last is the PC version of the classic Mac book. The entertaining, informative style that made Robin Williams' other books classics is now available in this book PC users have been waiting for. 20 line drawings.
From the Back Cover
Ever wonder why some type looks more professional, more sophisticated than other type? The answer lies in the techniques and rules developed for professional typesetting. Not surprisingly, those methods are far different than the training given in Typing 1A. This book not only lays down the principles governing traditional type, but explains the logic behind them. The original bestselling version, entitled The Mac is not a typewriter, received scores of rave reviews and won the prestigious Benjamin Franklin Award from the Publishers Marketing Association. Tailored specifically for users of IBM-compatible computers, this new edition will introduce thousands more to the secrets of beautiful, sophisticated pages.
Product Description
Good manners are no longer the staid convention of stuffy boardrooms and executive offices. Savvy etiquette savoir-faire is essential to succeeding in the new age of business. Not just a guide to professional presentation and lunch meetings, Business Etiquette For Dummies addresses 21st century workplace dilemmas such as handling a multi-cultural work environment, the proper protocol for manager/employee introductions, and courteous communication with new technologies. In today's business climate, etiquette is not just about being politically correct. It's a savvy survival strategy that can make or break your career and organization. Expert author Sue Fox covers ethical etiquette issues in the workplace: effectively handling off-site socializing, the appropriate way to spend company money on business entertainment, or creating a respectful workplace devoid of harassment. Business Etiquette For Dummies also provides context for the global economy with coverage of cultural courtesies, avoiding foreign faux pas, as well as cultural customs that women, in particular, need to be aware of.
Product Description
Write for Business is a compact handbook for writing and communicating in the workplace. Write for Business includes guidelines and models for all types of business writing. In addition, Write for Business comes with a Companion CD at no additional charge that includes an E-book, writing templates, and interactive lessons. Write for Business tackles all of your business writing needs in one clear, concise, and engaging handbook.
Amazon.com Review
Nearly all business books deal with managing a company. The Valuable Office Professional, by Michelle Burke, addresses the usually neglected but nonetheless critical matter of managing a manager. Approaching issues from the perspective of the staff, Burke shows how to develop the assistant-boss relationship into a true partnership. Tips and exercises are included to help transform these often one-way associations into effective teams, even when the boss chooses not to see the assistant as a counterpart.
Product Description
Many times it is the assistant who bears the brunt when manager and assistant are working "out of sync." This unique book shows assistants how to take charge of their relationship with their boss--with a multitude of tools, tips, and interactive exercises to help assistants meet this challenge and become indispensable!.
Product Description
In today's increasingly diverse and ever-changing work environments, the old rules of conduct often don't seem to apply anymore. Customs vary, and language and cultural differences, not to mention evolving office hierarchies, are among the many factors making interaction an increasingly complex challenge. The Etiquette Edge offers a clear, commonsense approach to making courtesy, etiquette, and respect for others a competitive advantage in the workplace. Rather than dwelling on dry, nitpicky "rules," the book emphasizes appropriate, effective communication and behavior as a means to get ahead. Simply written and containing quizzes, checklists, and sidebar examples, the book shows readers how to:
* Recover from a major workplace faux pas
* Handle sensitive e-mail and phone communications
* Make a great impression on bosses, and get along with "enemies"
* Deliver unwelcome information, including condolences
* Manage confrontations with courtesy
The Organizer: Secrets and Systems from the World's Top Executive Assistants
Product Description
Managing today's fast paced, high-tech office requires a new set of skills that only the most elite corps of executive assistants has achieved. Now, this one-of-a-kind book shares techniques and tips from the assistants in the high-powered offices of Harvey Weinstein, Oliver North, the Chief Strategic Officer of the Walt Disney Corporation, Hollywood stars Nicollette Sheridan and Olympia Dukakis, photographer Matthew Rolston, Michael Eisner, Stacey Snider, and others. New--and even experienced--executive assistants and office mangers will learn how to avoid pitfalls and keep the busiest boss and office running without a glitch.
The Organizer provides essential information on:
- Office etiquette--from handling clients to avoiding gossip to solving conflicts
- Telephones--tracking calls, creating phone logs and important number cards
- Computers--interfacing with the Help Desk, creating essential templates and files, utilizing e-mail and the Internet
- Meetings and scheduling--set up, confirmations, agendas, internal vs. out-of-office, and strategic, step-by-step checklists
- Travel and itineraries--updating, transportation and hotel tips, working with the boss while in-transit, expense reports
- Communication--building trust; arranging daily, weekly, and monthly meetings
- Dress code--dos and don'ts for achieving a professional appearance
- The "cheat book"--compiling essential information for instant access
- Filing--how to set up systems that work
- Interns and temps--find, interviewing, and managing
- Personal errands--juggling dry cleaning, car, family, and house
- And much more
Filled with useable sample documents, worksheets, and checklists useful for every office and situation, The Organizer is the essential guide for succeeding in today's hectic, multimedia office.
Administrative Assistant's and Secretary's Handbook
Product Description
Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own.
Be a Kickass Assistant: How to go from a Grunt Job to a Great Career
Product Description
Drawing on her experience as personal and executive assistant to George Stephanopoulos during Bill Clinton's presidential campaign and first term, Heather Beckel offers straightforward advice on how to dazzle them now to get ahead later. With clarity and wit, Beckel guides readers from their first day to becoming a manager, intermingling her real-life experiences from the office of all offices-The White House. Whether it's developing organizational strategies or a painful lesson in discretion, Heather Beckel has been there. Chapters include "When Your Boss is a Jerk," "Give Good Phone," "Getting Personal with Your Boss," "Be a Manager and Know Your Universe," and much more.
Become an Inner Circle Assistant
Product Description
The words Inner Circle conjure up visions of an exclusive group of people whose achievements are admired and rewarded. The Inner Circle Assistant title doesn't show up on any organizational chart but she's the woman or, the man, who knows how to make things happen and supports the movers and shakers in the organization. Become An Inner Circle Assistant outlines the steps to earn the Inner Circle status as well as thrive in the position. It is a book of strategy and workplace philosophy that will help administrative professionals become top performers in work and in their careers. The book presents the competencies that characterize successful office professionals and is based on the author's popular training program, the Star Achievement Series®, which is delivered to thousands of administrative professionals nationwide. Assistants who learn these competencies and incorporate them into their work will be successful. They will increase their impact on the company's results, be visible and recognized as a star performer, prepare for future positions, increase self-esteem and levels of confidence, and ultimately achieve Inner Circle status.
The New Office Professional's Handbook
Product Description
The New Office Professional"s Handbook is an indispensable tool for every modern office. Whether you work at corporate headquarters, for an Internet startup, or in a home-based business, you"ll find the information you need in this all-new revision of the authoritative handbook for today"s office professional. The book"s features include
• the latest information on the electronic office, including technical information as well as tips on "netiquette"
• comprehensive coverage of modern office procedures
• practical guidance on career development, including tips on using Internet resources
• suggestions for how to handle human relationships in the office: your boss, coworkers, and assistants
• practical advice on how to plan, arrange, and conduct meetings and conferences
• country profiles with up-to-date information
• grammar, usage, and punctuation guidance in an accessible format
• advice on how to create, edit, proofread, send, and file professional business documents
• information on basic accounting procedures and the fundamentals of business law
• new and updated illustrations, charts, and tables
• an easy-to-use format with a comprehensive index
Networking made S I M P L E (only available for purchase at this link)
Networking made s i m p l e - A guide to effective networking", is a travel guide on better practices for business networking. It is a collection of articles which focuses on major aspects of networking and answers common questions. This guide is a dynamic tool for academic or career advancement.
This is a travel size guide for networking filled with tips, tactiques and techniques for networking like a pro! Polish your professional approach, build relationships and follow up in an effective and timely manner.